How long it takes
We aim to dispatch within 5 working days of proof approval and payment. This is a target, not a guarantee. UK tracked delivery usually arrives 2 to 3 working days after dispatch; next working day delivery, the day after. You will see tracking details in your order when it is dispatched.
Delivery options
Charges depend on the destination and are shown in your basket before you pay. For deliveries outside the UK, the destination country may charge import duties or taxes; these are paid by the recipient.
| Option | Delivers to | Charge |
|---|---|---|
| UK tracked delivery To United Kingdom Tracked delivery to UK addresses. | United Kingdom | £4.95 |
| UK next working day To United Kingdom Next working day delivery to most UK addresses once dispatched. | United Kingdom | £9.95 |
| Europe tracked delivery To Europe Tracked delivery to European addresses. Import duties or taxes, if any, are paid by the recipient. | Europe | £12.95 |
| Worldwide tracked delivery To Rest of the world Tracked delivery to addresses outside the UK and Europe. Import duties or taxes, if any, are paid by the recipient. | Rest of the world | £19.95 |
Reprints
Free reprint if cards arrive damaged, faulty or different from the proof you approved. Email us photos and your order number within 14 days of delivery and we reprint them free, or refund you if you prefer. A mistake that was in the proof you approved is not a printing fault; we can reprint the card at the normal price. See cancellations, returns and refunds.
Production checks
Every paid order is checked by a person before printing. If something on a card needs changing, we will ask you to approve a corrected proof. We never change a card without your approval.